Order processing
Orders are prepared after they are accepted and any required payment checks are complete. Processing times can vary because of stock, weekends, public holidays, or order verification.
Delivery areas and charges
Available delivery areas, shipping charges, taxes, and any free-shipping threshold are calculated from the delivery address and displayed during checkout before the order is submitted.
Delivery estimates
Any estimated delivery date is an estimate rather than a guarantee. Courier conditions, weather, public events, remote locations, or an incorrect address may cause delays.
Tracking and delivery
When tracking is available, it appears in your account and may also be sent as a notification. Please provide a complete address and reachable phone number. Contact us promptly if a parcel appears damaged, missing, or incorrectly delivered.